Last Updated: 11-14-2025

We aim to provide high-quality services to all our clients.
This policy outlines how refunds and cancellations are handled.

1. Website / App / Software Development Projects

• Advance payment is non-refundable.
• Refunds are not provided for work already completed.
• If a project is canceled before starting, 50% of the advance may be refunded (optional based on policy).
• After a milestone is completed, the amount paid for that milestone is non-refundable.

2. Digital Marketing / SEO

• Digital marketing and SEO payments are non-refundable.
• These services are charged monthly and must be paid in advance.
• Cancel anytime, but no refunds for completed work.

3. UI/UX Design

• Once designs are delivered, payment is non-refundable.
• If design work has started, advance will not be refunded.

4. Maintenance & Support Services

• Maintenance fees are prepaid and non-refundable.
• If support is stopped by the client, unused days/weeks are not refundable.

5. Reason for No Refund

Refunds are generally not possible because:

• Our services involve time, planning, and team effort.
• Once work begins, resources are allocated.
• Digital services cannot be “returned” like a physical product.

6. Project Cancellation by Company

If Akul Global Soft cancels a project due to internal issues:

• A partial refund may be provided based on work completed.
• This will be discussed with the client.

7. Contact for Refund Queries

📧 Email: info@akulglobalsoft.com
🌐 Website: https://akulglobalsoft.com